Real relaxation to give as a gift
Soulhouse Voucher
Feiertage
Jubiläen
Geburtstage
Einfach so
Free shipping on orders over €75High customer satisfaction since 2021
Pay in 30 days with Klarna
Pay in 30 days with PayPalWhether it's Christmas, birthdays, or anniversaries. Sometimes, it just has to be something special! A Soulhouse gift voucher is the perfect choice for life's important moments. In a world that is spinning ever faster, moments of calm and mindfulness are the most beautiful gift you can give. Ideal for your busy partner, your best friend after a promotion, your mum on Mother's Day, or your team after a successful project.
Especially at Christmas or as a last-minute surprise, you're not just giving an appointment, but real me-time and relaxation.
You can find an overview of our 9 studios in Berlin, Hamburg, Düsseldorf & Frankfurt at: Overview of Soulhouse Studios
If you prefer to purchase your voucher digitally and receive the code instantly via email – Click here
Shipping:
- Delivery time is usually 1-3 business days within Germany, 2-6 days within Europe.
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Express Shipping: Delivery on the next business day – for orders placed by 12 PM.
Returns:
- 14-day return policy from receipt of order
- Easy self-service returns
Important information regarding the cancellation of vouchers:
For vouchers purchased online, you have a statutory right of withdrawal of 14 days. Please note, however: We reserve the right to claim compensation for any loss in value of the voucher. This occurs as soon as the associated voucher code has been redeemed in whole or in part in our system. Before a refund, we automatically check the redemption status of the code. For redeemed codes, the right of withdrawal expires.
For any questions, please contact our support team at support@soulhouse.me.
Known from:
Soulhouse Geschenkgutschein ––– Echte Entspannung verschenken
Soulhouse: be good to yourself
With 200+ Bodywork Experts in 8 studios (Berlin, Hamburg, Frankfurt, Düsseldorf, and many more), we bring real studio quality directly to your home with our products. Our experts have transformed over 50,000 clients through touch, knowledge, and mindful self-care rituals. Each Soulhouse product combines this experience and our "Be Good to Yourself" mindset for visible, tangible results and modern well-being in everyday life.
Customer reviews
Feedback from the Soulhouse Community
Order
Delivery usually takes 1-3 working days within Germany, 2-6 days within Europe.
Please note:
For orders marked "Pre-Order*", delivery times may vary. The approximate shipping time or estimated delivery date for your pre-order items will be displayed at checkout.
You can easily view the shipping costs for your order in the shopping cart or during checkout after entering your delivery address. This way, the exact costs for your address will be displayed.
Within Germany, shipping costs are generally €4.90.
For deliveries to Austria, Switzerland, and other European Union (EU) countries, the exact shipping costs will also be displayed in the shopping cart and at checkout after you have entered your delivery address.
Available shipping options depend on your delivery address.
Within Germany, we ship with DHL and Deutsche Post.
For deliveries outside Germany, we work with various international shipping partners. For Switzerland, for example, we use the service of "MeinEinkauf". The exact shipping options for your address will be displayed during the order process.
To make your purchase as easy as possible, we offer a variety of secure payment methods:
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Klarna Invoice
(Order now and pay conveniently in 30 days) - Instant Bank Transfer
- PayPal
- Credit Card
Additionally, we offer the following payment methods for specific countries:
- Austria: eps-transfer
- Netherlands: iDeal
- Belgium: Bancontact
Returns & Support
You can return your order to us within 14 days of receipt without providing a reason. Please also note our return instructions.
Products must be returned unused, undamaged, and in their original packaging. For nutritional supplements, the seal must not be opened or damaged. Returns are possible within 14 days of receiving the order.
1. Easily initiate a return online
- Use our self-service returns portal:
https://track.hive.app/de/soulhouse/returns
2. Create a return in the portal
- After entering the data, you can directly create a return and download your return label as a PDF.
3. Important notes on the returns process
- We charge a flat fee of €4.90 for providing the return label. This amount will be automatically deducted from the refund amount.
- Please keep your return shipping receipt safe. This is the only way to guarantee a refund in the event of a lost package.
- The return label function is only available during the return period (14 days from receipt of your order). After this period, returns via the portal are no longer possible.
See "How does a manual return work?" as an alternative.
Simply go to https://track.hive.app/de/soulhouse/returns and follow the steps:
- Enter the postcode of the delivery address
- Enter your order number (#SHxxxx).
There you can create returns, generate the return label, and track the shipping status at any time.
